Terms of Use
Introduction
This document sets forth the Terms governing the use of this website and the agreement that binds both you and us - You and VERONA ATELIER ART & DESIGN CORP (hereinafter referred to as "the Terms"). These Terms define the rights and obligations of all users ("You"/"User") and those of VERONA ATELIER ART & DESIGN CORP (hereafter "we" / "our" / "the Seller" / "VERONA ATELIER ART & DESIGN CORP") in relation to the products/services we offer through this website. Please read these Terms carefully before using this website or placing an order through it. By using this website or placing an order through it, you consent to be bound by these Terms, so if you do not agree with all the Terms, you should not place an order.
These Terms may be amended, so you should read them before placing each order.
If you have any questions related to the purchase conditions or the privacy policy, you can contact us by emailing info@veronaatelier.com. VERONA ATELIER ART & DESIGN CORP is a company based in Miami, Florida, United States, operating the website www.veronaatelier.com (hereinafter, "the Website") to offer users Internet services for the stated purpose.
Use of Our Website www.veronaatelier.com
These Terms are the only conditions applicable to the use of this website and supersede all other conditions. They are significant for both you and us as they have been formulated to create a legally binding agreement between us, protecting your rights as a customer and our rights as a company.
You agree that, by placing your order, you have read and accept these Terms without reservation.
You agree that:
- You may only use the website to make legally valid inquiries or orders.
- You will not make any speculative, false, or fraudulent orders. If we reasonably believe that such an order has been made, we will be entitled to cancel it and inform the relevant authorities.
- You also agree to provide us with your email address, postal address, and/or other contact details truthfully and accurately. You consent that we may use this information to contact you if necessary (see our Privacy Statement).
- If you do not give us all the information we need, we cannot complete your order.
- By placing an order through this website, you warrant that you are at least 18 years old and are legally capable of entering into binding contracts.
Order Confirmation
The User must place their order on the Internet via our website www.veronaatelier.com, accessible 24 hours a day, 7 days a week, except in the event of unforeseen circumstances.
The data communicated by the User and recorded by VERONA ATELIER ART & DESIGN CORP during registration and ordering constitute proof of the transactions made between VERONA ATELIER ART & DESIGN CORP and the User. After the User validates the order, VERONA ATELIER ART & DESIGN CORP will send an email confirmation to notify that the order has been successfully placed.
The User must check the order confirmation and immediately notify VERONA ATELIER ART & DESIGN CORP of any errors.
Product Availability
All product orders are subject to availability, and, in this respect, if there are difficulties in supplying the products or if there are no items left in stock, we reserve the right to provide you with information about substitute products of equal or higher quality and value that you can order. If you do not wish to order such substitute products, we will refund any monies that you might have paid.
Right of Withdrawal
If you are contracting as a consumer, you may withdraw from the Contract at any time within 15 days from the date of receipt of the products without the need to justify such decision. However, the right to return products shall not apply to customized products or those that have been clearly personalized or which by their nature cannot be returned or are liable to deteriorate or expire rapidly.
Comments and Suggestions
Your comments and suggestions are welcomed. Please send such comments and suggestions to our email address info@veronaatelier.com.
At VERONA ATELIER ART & DESIGN CORP, we offer high-quality rental services subject to the following terms of use. By using our rental service, you agree to these terms. Please, read them carefully.
- Product Condition: All products available for rent are in good operational and cosmetic condition. By accepting the rental, you confirm that the item was received in such condition.
- Refundable Deposit: A mandatory deposit of $150 is required for some products at the time of rental. This deposit is fully refundable upon the return of the item(s), provided that all terms and conditions, especially those regarding the condition of the returned item(s), are met. The specific conditions include ensuring the item(s) are returned in the same condition as when rented, barring normal wear and tear.
- Rental Period: The rental period is agreed upon at the time of the rental transaction. The item(s) must be returned by the end of the business day on the last day of the rental period. Late returns may incur additional charges.
- Care and Use: You agree to use the rented item(s) in a careful and proper manner, adhering to any instructions provided by VERONA ATELIER ART & DESIGN CORP, and comply with all applicable laws and regulations.
- Liability for Damage or Loss: You assume all risks of loss or damage to the rented item(s) from any cause during the rental period. In the event of damage or loss, the cost of repair or replacement will be deducted from the deposit. If the costs exceed the deposit amount, you agree to pay all additional costs.
- Return Condition: Except for normal wear and tear, you are responsible for returning the item(s) in the same condition as when received. Failure to do so will result in a partial or total forfeiture of the deposit.
- Product Substitution: VERONA ATELIER ART & DESIGN CORP reserves the right to substitute a rental item with another of similar type or quality in the event of unavailability.
- Cancellation Policy: Cancellations must be made within a specified timeframe before the start of the rental period for a full deposit refund. Late cancellations may result in a forfeiture of the deposit.
- Dispute Resolution: Any disputes arising under these terms will be resolved in accordance with the laws of the State of Florida, and the parties consent to the exclusive jurisdiction of the state and federal courts located in Miami, Florida.
- Amendments: VERONA ATELIER ART & DESIGN CORP reserves the right to amend these terms at any time. Your continued use of the rental services after any such amendments signifies your acceptance of the new terms.
- Balloon Arrangement Durability Our helium balloon arrangements maintain buoyancy for approximately one day. However, it's essential to acknowledge that local weather conditions can impact this durability, preventing us from guaranteeing an extended period of buoyancy.
- Outdoor Installations External decorations require specific configurations and stabilizers, entailing an additional cost. Inadequate preparations increase the risk of decorations being affected by the wind.
- Post-Delivery Responsibility After installation, VERONA ATELIER ART & DESIGN CORP does not assume responsibility for damages caused by external or climatic factors, such as sun exposure or rain, once the decoration has been delivered. Following the delivery and acceptance of the decoration, we do not offer additional adjustment or maintenance services. The responsibility for the care and preservation of the decoration falls entirely on the client.
- Off-Hours Requests For deliveries or installations conducted outside our standard hours (before 9 a.m. or after 6 p.m.), an extra charge will be applied.
- Express Service Requests for the creation and delivery of special decorations "Prague" or "Berlin" within a period of less than two days are subject to an additional cost.
- Delivery Scheduling We organize deliveries in full-day sessions. It is imperative that clients specify the event's schedule, the ideal moment to start the installation, and the anticipated time for collection.
- Visual Representations The images displayed on our social media and website serve purely illustrative purposes.
- Weekend Reservation Policy For the "Prague" and "Berlin" plans: Scheduling without extra cost at least two days in advance of the event through our website is necessary. In certain situations, it may be organized with one day's notice, subject to availability in our service schedule, through direct communication via WhatsApp at +1 780 370 8964.
- For the "Venice" and "Verona" plans: They must be scheduled at least five days before the event, either through our website or by contacting our number +1 780 370 8964.
By agreeing to these terms, you acknowledge that you have read, understood, and accepted the conditions outlined above for the rental service provided by VERONA ATELIER ART & DESIGN CORP in Miami, Florida.